FOUNTAIN PLACEMENT A fountain assembly sheet, fittings as well as tubing are included for most fountain type. Contact us if you did not receive all necessary pieces or explanations. Copies of assembly sheet are available under assembly instructions.
All fountains can have some amount of over splash regardless of style or design. Placement location of any fountain is the sole responsibility and liability of the purchaser. For the most parts there are two types of fountains: Pedestal and Basin styles and each have their own installation requirements. PEDESTAL TYPE FOUNTAINS should be placed on a solid surface like concrete, brick pavers or an optional matching fountain skirt. Most pedestals are hollow inside and rain and/or sprinklers may erode the soil underneath, jeopardizing the fountain stability.
BASIN FOUNTAINS - must be placed on a soft surface like sand or gravel. If a basin type fountain is to be installed on a hard surface like concrete or tile, a 1” to 1½” layer of sand must be applied over the surface. This will help with leveling by allowing the basin to settle and be completely supported, reducing the risk of possible stress fractures caused by the added weight of water and fountain components inside the basin. This sand should be grouted after the installation. Basins come in various sizes and shapes. Most basins have a 1” coupling (or hole) near the center that a rubber grommet fits in. The pump power cord runs through this, and out beneath the basin. Placing a sweep of minimum 1½” conduit or PVC underneath the basin from the center out to the edge or to the power source is a smart consideration. This will prevent major dismantling should the pump need to be replaced. Please consult an electrician regarding local code requirements.
PEDESTAL STYLE FOUNTAINS - Place pedestal/base style fountains on a firm, level foundation. If the fountain or statue is to be placed on dirt, a 24" concrete stepping stone is recommended to avoid erosion. Most pedestals are hollow inside and splash, rain and/or sprinklers may wash away dirt and cause your fountain or statue to tumble.
WALL FOUNTAINS - can be configured as either pedestal or basin style fountains. All wall fountains must have a solid wall support such as a brick or stucco wall with studs (drywall or plywood will not provide adequate support). Most wall fountains are supplied with brackets to mount top components firmly to a wall structure. Generally wall fountains allow for the power cord to escape from behind between the wall and the fountain. Small hanging-style wall fountains need to be mounted using proper heavy duty attachments for the structure to which they are being mounted. Consult your local hardware store regarding hardware, weight of the item and your wall material. Keep fountain bowls filled to proper level to maintain its proper operation.
It is not recommended that fountains be left running during the night or when not at home as the water level cannot be monitored. NEVER LET THE FOUNTAIN RUN DRY!!! Lack of water will burn out the pump. The rule of thumb is that if a fountain runs for eight hours at a time you are bound to have to add more water to it. Check for leaks. First fill your fountain to the brim. Do not operate the fountain. If your fountain is leaking, the water level in the fountain will be lower and the ground around the fountain will be wet. Before you perform this test, you should turn off any sprinklers around the fountain as not to confuse the area's wetness. If no moisture, do you have pets? You could very well be loosing water due to thirsty pets. Clean with a soft cloth and CHANGE WATER FREQUENTLY, if possible.
Depending on the temperature and evaporation you may see a buildup of white residue on fountain surface from mineral content in the water supply. Fountains without a painted surface (including Antique Stains and Washes) may also experience effervescence as well as mineral deposits due to the natural occurrence of alkali content in the water. Do not use any abrasive that can damage the applied finish. To prevent such buildup, we suggest the use of a product called Protec. It is recommended to use an Algaecide such as Fountec in the water, especially in hot weather to prevent algae's growth. Algae can damage the fountain surface and can clog the pump causing it to overheat and burn out. Never use chlorine or bleach as an algaecide or cleaner. Chlorine can damage your pump and fountain surfaces. Fountec is a Natural Mosquito Repellent preventing the spread of the West-Nile virus. READ ALL INFORMATION supplied with your pump regarding its proper care and cleaning. Always plug the pump into a properly grounded junction box with a GFI receptacle.
PROTECT FROM FREEZING. It is best to store concrete items indoors. DO NOT allow water to collect and freeze in the bowls. Cracking will occur. Small hairline surface stress cracks are common to all concrete products due to the natural weathering and outdoor temperature changes. There are no manufacturer warranties against that occurrence